Contact Burj Khalifa Level 124–125 Tickets (Dubai)
Questions about timed entry, sunset slots, Fast Track, Level 148 Sky upgrades, Aquarium + Burj combos, accessibility, or booking changes? We’re happy to help — replies within one business day.
Get in Touch
For ticket assistance, rescheduling, group bookings, wheelchair/stroller access routes through Dubai Mall, or cancellations, email us Monday–Friday, 09:00–17:00 GST (UTC+4). We reply in English and Arabic.
Email Support
Please include your preferred date/time, ticket type (Level 124–125, Fast Track, or Level 148 Sky), number of visitors (adults/youth/children), and any accessibility needs for the fastest assistance.
